Hollywood Casino is live in Ontario! Please use this FAQ to answer any questions you may have about playing on Hollywood Casino.
If I have a theScore Bet account, do I need to make a new HWC account?
No, if you already have a theScore Bet or theScore Casino account, you will not have to create a new account for HWC. You can use your same login credentials.
Will my account balance transfer from TSB to HWC?
Yes, account balances between apps will be the same.
How will this affect Casino Tournaments across jurisdictions?
Tournaments will run across both Canada & USA.
If I close my Hollywood Casino account, will this also close my theScore Bet account?
Yes, closing your account in one of the apps will close your account on both applications.
Can PENN Play Credits be earned through the Hollywood Casino Canada app?
Yes, PENN Play Credits can be earned through the Hollywood Casino app.
If I reset my password for one app, will it reset it for the other?
Yes, any account updates made to your account will be reflected in both applications. This includes password resets, email changes, phone number updates, responsible gaming limits set, and account closures.